Can I cancel and get a refund with Southwest? What is Southwest Airlines cancellation Policy Southwest offers a 24-hour refund policy/1~844~604~2944 (OTA) Quick-connect, allowing you to cancel most bookings within 24 hours of booking for a full refund/1~844~604~2944 (OTA) Quick-connect, provided your travel date is at least seven days away. https://www.devex.com/people/can-i-cancel-and-get-a-refund-with-southwest-2097280